Tuesday 21 October 2014

Sales Support/ Customer Care Assistant (Yishun, upto $2,300)

Job Scope:



Location: Yishun



Salary: $1,800 - $2,300



5 days, 9am - 5.30pm



Job Scope



Maintain and assist the Line Manager in customer care excellence activities/programs as well as to contribute to the team in providing efficient after sales support.

Develop clients perception towards the Organization

Track customer satisfaction effectiveness via surveys to understand client perception towards the Organization. Thereby, building service excellence through all levels of the company.

Manage all aspects of after sales services including enquiries and challenging customer recoveries.

Ensure efficient response to enquiries (via web and phone)

Any other duties that may be assigned by the Line Manager from time to time

Requirements



Minimum Diploma qualification

2 or more years of working experience in customer service or call centre operations

Highly independent and organized

Team player

Positive attitude with a pleasant personality

Excellent communication skills and telephone etiquette

Proficient in computer skills; web and Microsoft Office

Client relation management knowledge will be an added advantage

Requirements:



Interested candidates please email your contact details or resume to nicki@searchnetwork.com.sg



Or contact Nicki @ 65368060 (in office hour/ weekdays) or 9799 5250 for more details.



Search Network Pte. Ltd.

07C4872





via Singapore Classified http://ift.tt/1DwDDVz

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